The animation is not activated.
By default, when you successfully create a animation, it is not active. Please click on the toggle button to activate it.
Loading time
Our server is placed in US, therefore, there might be a delay in loading time for users who are far from US.
You set some display configuration
BuDance might not show up because you have set some advanced configurations that hide the animation in some specific cases, such as: only display on some pages or only show on desktop/mobile.
Please re-check the animation Targeting Configuration to see whether there are some limit options enabled.
Conflict with your theme
BuDance might not be compatible with all themes with the default settings.
You use more than one app to create a animation
There might have a conflict between apps with the same function.
So if you are using different apps to create multiple animations, we recommend using only one at a time.
Others
If you have checked all the above causes and tried all solutions, but BuDance is still not showing up on your store; you can reach out to our support team at [email protected]. We will answer your ticket as soon as possible.